Operations Assistant


Operations Assistant
Procurement Process : Other
Office : Country Office - JAMAICA
Deadline : 01-Mar-18
Posted on : 23-Feb-18
Development Area : SERVICES
Reference Number : 44411
Link to Atlas Project :
00035849 - RC Support
Documents :
Terms of Reference
Confirmation of Interest and Financial Proposal
General Terms and Conditions of Contract
Overview :

Within the framework of Delivery as One (DaO), the Operations Management Team (OMT), under the leadership of the United Nations Country team (UNCT) of Jamaica has committed to the development and adoption of the UNDG Business Operation Strategy (BOS), which aims at harmonizing the operations of all UN agencies in Jamaica with the aim of achieving effectiveness and efficiency of operations, and programme delivery.

Within this context, an expert consultant has been engaged to contribute to the overall design and development of the BOS (2018-2020) and provide project support for the initial period of three months. The terms of reference of the consultant will include a combination of desk-work including research, meetings as well as in personal collaboration with people from different UN Agencies operating in Jamaica. This role will support the review and refining of concepts and ideas put forward by BOS Committee, the OMT as well as the various UN agencies, funds, programmes and specialized agencies in scope of this engagement.

Within this framework an operations assistant is required to provide support services to the consultant in the delivery of the assigned tasks and work objectives.


Under supervision of the OMT chairs and BOS consultant, the assistant will:

  • Provide administrative and logistics support for all consultation and processes for a pre-BOS retreat and provide technical, (meeting/discussion) facilitation, required by the OMT for the development of the operations feasibility/prioritization report and facilitation toward the development of the BOS.
  • Assist with the preparation of the draft agenda for the retreat according to the retreat objectives and UNCT expectations and requirements.
  • Provide support and assistance in the gathering of the outcomes of the retreat for the preparation of the Business Operations Strategy document.
  • Assist in the research of challenges and lessons learnt during the last UNMSDF/OMT cycle on both program and operations for analysis and review by the consultant
  • Collect, analyze and present additional operational data in collaboration with OMT and RCO from UN agencies in Jamaica
  • Collect information on UN agencies’ programme implementation and workplan documents for consolidation and presentation of linkages with workplans and deliverables defined under the UNMSDF
  • Assist in the collection of data and information on key operations and back-office support needed for the implementation of the UNMSDF
  • Provide common services administrative support consequent to implementation of BOS where necessary


Qualified and interested candidates are requested to apply no later than 1 March, 2018.

Please submit the following to procurement.jamaica@undp.org to demonstrate your interest and qualifications by explaining why you are the most suitable for the work:

  • Cover letter explaining why you are the most suitable candidate for the advertised position.
  • Completed P11 form (Personal History Form) including past experience in similar projects and contact details of referees. A resume/CV should also be included.
  • Technical Proposal – No more than a one-page document outlining the proposed methodology for undertaking the consultancy based on your understanding of the TOR.

Please do NOT include any information relating to the financial proposal in the Technical Proposal as this will result in your submission being disqualified.

  • Financial Proposal – specifying a total lump sum amount for the tasks specified in this announcement. The financial proposal shall include a breakdown of this lump sum amount (number of anticipated working days and any other costs such as per diems, travel and incidental expenditures). This financial proposal should cover all costs to complete the consultancy.